Customer Support
We're here to help. Reach out any time — day or night.
Response time
Usually within a few hours
Email us
help@getebids.com
What companies pay
Free to browse and bid. One flat fee only if you win — never a per-lead charge.
- Only the company whose bid is accepted is charged — everyone else pays nothing.
- One charge per job. No subscriptions, no shared-lead fees, no monthly minimums.
- Buyers never pay a fee — posting a job is always free.
Common questions
How do I post a job?
Click Post in the top right, fill out the details, and hit submit. It's free and takes under a minute.
Is my contact info shared with bidders?
No. Your contact information is only shared after you accept a bid and the bidder's payment is authorized.
How do I verify my company?
Go to Verify in the nav after signing in. Upload your business license or EIN letter. We review within 24 hours.
What happens when I win a bid?
The winning company pays a small flat fee, then both parties receive each other's contact info to coordinate the job directly.
Can't find what you're looking for? Email us at help@getebids.com